Cancellation & Refund Policy
Cancellation and Refund Policy for Ranker Vision Digital :
Thank you for choosing Ranker Vision Digital for your digital marketing needs. We strive to provide excellent services and customer satisfaction. However, we understand that situations may arise where you need to cancel your order or request a refund. To ensure transparency and clarity, we have established the following cancellation and refund policy:
- If you wish to cancel your order, please contact our customer support team as soon as possible. We recommend contacting us within 24 hours of placing your order to expedite the cancellation process.
- Cancellation requests made after the commencement of the project may not be eligible for a full refund. The amount refunded will be determined based on the work completed and expenses incurred by Ranker Vision Digital.
- In case of cancellation, any digital assets or deliverables already provided to you will remain the property of Ranker Vision Digital, and their usage rights will be revoked.
- We offer refunds in specific situations where we fail to deliver the agreed-upon services as per the contract.
- If you are unsatisfied with our services, we encourage you to first reach out to our customer support team to resolve the issue. We will make every effort to address your concerns and rectify any shortcomings.
- Refund requests must be submitted in writing within 15 days of the completion of the project or the agreed-upon delivery date.
- Refunds will be processed within 30 days of receiving a valid refund request.
- Any expenses incurred by Ranker Vision Digital in the process of providing the services, such as third-party fees or ad spend, may be deducted from the refund amount.
- Please note that refunds will not be provided for dissatisfaction with subjective elements of the service, such as design preferences or creative choices, unless they deviate significantly from the agreed-upon specifications.
Modification of Services:
- If you wish to modify your order or project scope, please contact our customer support team at the earliest possible time. We will evaluate the feasibility and any potential impact on the agreed timeline and cost. Additional charges may apply for modifications that require additional resources or efforts.
Please note that this cancellation and refund policy applies to Ranker Vision Digital services only and may not encompass third-party products or services. For such cases, please refer to the respective service providers’ cancellation and refund policies.
We recommend thoroughly reading and understanding our cancellation and refund policy before engaging our services. By placing an order with Ranker Vision Digital, you acknowledge and agree to abide by this policy.
If you have any further questions or require assistance regarding cancellations or refunds, please don’t hesitate to contact our customer support team. We are here to help and provide you with the best possible experience.
Thank you for choosing Ranker Vision Digital.
Ranker Vision Digital Team